Refund & Return Policy

Last Updated: March 1, 2026

We want you happy. 30-day returns on most items.

1. Eligibility

30 days. Unworn, tags on, original packaging.

2. Non-Returnable

• Final Sale
• Undergarments/swimwear
• Custom items, gift cards
• Worn/damaged items

3. How to Return

1. Email support@gjeleg.com
2. Get RMA in 1-2 days
3. Package with RMA
4. Ship trackable

4. Shipping Cost

• Defective: free return
• Change of mind: £4.95 deducted

5. Refund

5-10 business days to original method.

6. Exchanges

Different size/colour if in stock.

7. Damaged

Contact within 48 hours with photos.

8. Contact

GRACIE JONES ELEGANCE LIMITED
71-75 Shelton Street, Covent Garden
London, United Kingdom
WC2H 9JQ
Email: support@gjeleg.com
Phone: +44 7362061068
Hours: Mon-Fri 9am-6pm GMT